Reimbursement for Glasses or Dental Care

Costs for glasses and dental care follow specific reimbursement rules, varying based on the type of treatment and supplementary coverage. If you notice a delay or error in reimbursement, you can contact CPAM via a detailed letter.

This page explains cases requiring this letter, what information to provide, and offers a ready-to-use letter template, plus a tool to automatically generate your personalized letter.

When should you write this letter?

• You haven't received reimbursement for glasses or dental care despite submitting the invoice;
• You noticed an error in the reimbursement amount;
• You want to know the reimbursement rate applied to your treatment;
• You need clarification about the 100% Santé coverage cap.

In all these cases, a written letter remains an effective way to resolve your situation.

Required information to include

• Your first and last name and social security number;
• The type of treatment (glasses, dental) and its date;
• The invoice amount and expected reimbursement amount;
• Documents attached (invoice, medical prescription).

The more accurate this information is, the faster your request will be processed.

Official letter template

Important note: the letter sent to CPAM must be written in French, as it is a French administration. Below is a template you can use as a basis.

[First name LAST NAME]
[Full address]
[Social security number]

CPAM of [Department]
[CPAM address]

Written in [City], on [Date]

Subject: Reimbursement request

Dear Sir/Madam,

I am requesting reimbursement for [glasses/dental care] amounting to [amount] euros, invoice attached.

[...]

→ The complete letter, tailored precisely to your situation and ready to send, is generated automatically in 3 minutes using the tool above.

Frequently Asked Questions

What is the 100% Santé system?

A system allowing full reimbursement for certain glasses, dental, and hearing treatments with no out-of-pocket cost, within specified offers.

How long does reimbursement take?

Usually a few weeks after receiving the invoice, especially if supplementary coverage is included.

Does CPAM alone reimburse these costs?

No, reimbursement is often split between CPAM and supplementary health coverage (Mutuelle).

What if I don't have supplementary coverage?

You'll bear the remaining difference after CPAM's basic reimbursement, except under 100% Santé offers.

Can I choose any optician or dentist?

Yes, but reimbursement may vary depending on the agreed rates.