Loss or Theft of ID Card

In case of loss or theft of your ID card, you must submit an official declaration and quickly request a replacement card, to avoid any fraudulent use of your lost or stolen card.

This page explains how to request this replacement card, what information to provide, and offers a ready-to-use letter template, plus a tool to automatically generate your personalized letter.

When should you write this letter?

• You recently lost your card;
• Your card was stolen and you want to report it;
• You need a replacement card quickly;
• You had difficulty requesting online.

In all these cases, a written letter remains a reliable way to request your replacement card.

Required information to include

• Your first and last name and previous card number if known;
• Circumstances of the loss or theft;
• Documents attached (loss/theft declaration, photo).

The faster you submit your request, the more you avoid any fraudulent use of your card.

Official letter template

Important note: the letter sent to ANTS must be written in French, as it is a French administration. Below is a template you can use as a basis.

[First name LAST NAME]
[Full address]
[ANTS file number]

National Secure Documents Agency
[ANTS address]

Written in [City], on [Date]

Subject: ID card request following loss/theft

Dear Sir/Madam,

I am informing you of the loss/theft of my ID card which occurred on [date] and am requesting a duplicate.

[...]

→ The complete letter, tailored precisely to your situation and ready to send, is generated automatically in 3 minutes using the tool above.

Frequently Asked Questions

Do I need to declare theft to the police?

Yes, mandatory in case of theft, and advisable also in case of loss.

Is the replacement card free?

No, subject to specified fees in case of loss or theft, unlike regular renewal.

How long does it take to receive the replacement card?

Usually a few weeks after receiving the complete file.

What do I do while waiting for the new card?

You can use a passport as alternative proof of identity if available and valid.

What if I find my card after requesting a replacement?

It must be returned or destroyed, as it becomes invalid after the replacement is issued.