Updating Your Contact Details

You must inform France Travail of any change in your address, phone number, or email to ensure your correspondence and important summons continue reaching you. This update can be done online or via written letter.

This page explains how to make this update, what information to provide, and offers a ready-to-use letter template, plus a tool to automatically generate your personalized letter.

When should you write this letter?

• You recently changed your address or phone number;
• You had difficulty updating online;
• You noticed your correspondence goes to an old address;
• You need written confirmation of the update.

In all these cases, a written letter remains a reliable way to update your file.

Required information to include

• Your first and last name and ID number;
• Your new information (address, phone, email);
• The date this change takes effect;
• Documents attached if necessary.

The more updated this information is, you avoid any interruption in communication.

Official letter template

Important note: the letter sent to France Travail must be written in French, as it is a French administration. Below is a template you can use as a basis.

[First name LAST NAME]
[Full address]
[France Travail ID number]

France Travail [Agency]
[Agency address]

Written in [City], on [Date]

Subject: Update of my contact details

Dear Sir/Madam,

I am informing you of a change to my contact details, effective [date]: [new address/phone].

[...]

→ The complete letter, tailored precisely to your situation and ready to send, is generated automatically in 3 minutes using the tool above.

Frequently Asked Questions

Can I update my information online?

Yes, directly from your personal space on the France Travail website.

What happens if I don't update my address?

You may miss important summons, which could lead to removal from the list.

Do I need to update my email too?

Yes, since most communication is now done via email or the personal space.

How long does the update take?

Usually immediate online, or a few days via written letter.

Should I inform my advisor directly?

It's advisable to do so in addition to the official update, to ensure continuity of your follow-up.